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Building
Overview
Presidential Towers is a recently renovated (2010), full-amenity rental building in the heart of West Loop Gate. One of the largest and most popular apartment complexes in Chicago with over 2,000 units. Very convenient for commutes to the Loop or Ogilvie and Union train stations. Some renovated units have in-unit washer/dryers. Elevator waits are a common complaint, but great value for its location overall.
Address
555 W Madison St, Chicago IL
What Occupants Love
Great dining options. Easy access to the grocery store and gym. Solid gym offering.
What Occupants Love Less
Residents experienced noticeable and stress inducing elevator wait times. Some in-unit temperature control issues (can get too hot or too cold).
Built
1989
Renovated
2010
Building Type
Rental
Amenities
Location
Neighborhood
Nearest Grocery Store
Walmart Neighborhood Market (1-minute walk)
Nearest Convenience Store
CVS (4-minute walk)
Nearest Public Transportation
Blue Line - Jackson/Canal (5-minute walk)
Reviews
Total Reviews
11
Overall
3.64 / 5
Alexandra
Our experience has been fairly good so far. It's a good neighborhood; although, it does get quiet in the evenings and on the weekends with little community engagement in the general West Loop. The elevators are fantastic and I am disappointed to have to use any traditional ones elsewhere. Laundry is on expensive side at $1.75 a load, but there is a laundry room located in the lower level of every tower, which is convenient. It sucks that utilities are not included with the rent, which can make it more costly on a monthly basis than even the broker preps you for in a listing of expenses. Honestly the only apartment complex I've rented or looked at in Chicago that charges for water. It's a great location if you need to commute via the Metra, or the green/pink CTA lines. There are plenty of bus lines to downtown nearby too. Working with Residential Services on any issues you may have can be a hit or miss in terms of politeness and helpfulness of the staff. Maintenance gets work orders done in a timely manner; although, setting up work order requests is kind of a pain when there are more than one tenants in a unit and their online system defaults to selecting only one tenant's account to contact. You also have to pay the rent online (regular checks are highly discouraged), which once again can complicate things if you have roommates. The package holding system is great and I feel much more secure about ordering and having items shipped here versus previous apartments I have rented from.
What did you like most?
It's incredibly convenient for commuting to work in the suburbs and close to many good places to eat. I also love that you can walk in through the buildings and access the Walmart grocery store whenever you need to.
Balaji
Picked the place for location and VFM, happy with my choice.
What did you like most?
Location, location, location
What did you like least?
Can get very crowded
Celia
Good place to live in. Very convenient for shopping and visiting around.
Katie
Convenient grocery and gym options. Nice neighborhood in West Loop. Building staff not the brightest and elevator situation has been a nightmare.
What did you like most?
Attached grocery and gym.
What did you like least?
Elevator wait time and rent increasing every year
Bin
Good for single life but not as a family
What did you like most?
Accessible transportation / restuarant
What did you like least?
Far from the groceries
Fees
Resident Responsible for
Cable/Internet, Gas, Heat, Trash, Water, Electricity