Presidential Towers


HOT68 units rented in the past 2 weeks

Available Units

Studio 0
1 bedroom 0
2 bedroom 0



Presidential Towers is a recently renovated (2010), full-amenity rental building in the heart of West Loop Gate. One of the largest and most popular apartment complexes in Chicago with over 2,000 units. Very convenient for commutes to the Loop or Ogilvie and Union train stations. Some renovated units have in-unit washer/dryers. Elevator waits are a common complaint, but great value for its location overall.


555 W Madison St, Chicago IL

What Occupants Love

Great dining options. Easy access to the grocery store and gym. Solid gym offering.

What Occupants Love Less

Residents experienced noticeable and stress inducing elevator wait times. Some in-unit temperature control issues (can get too hot or too cold).





Building Type




West Loop Gate

Nearest Grocery Store

Walmart Neighborhood Market (1-minute walk)

Nearest Convenience Store

CVS (4-minute walk)

Nearest Public Transportation

Blue Line - Jackson/Canal (5-minute walk)


Cats Allowed
Dogs Allowed
Fitness Center
Swimming Pool
Storage Room


Total Reviews



3.70 / 5

Good for single life but not as a family

What did you like most?

Accessible transportation / restuarant

What did you like least?

Far from the groceries

Our experience has been fairly good so far. It's a good neighborhood; although, it does get quiet in the evenings and on the weekends with little community engagement in the general West Loop. The elevators are fantastic and I am disappointed to have to use any traditional ones elsewhere. Laundry is on expensive side at $1.75 a load, but there is a laundry room located in the lower level of every tower, which is convenient. It sucks that utilities are not included with the rent, which can make it more costly on a monthly basis than even the broker preps you for in a listing of expenses. Honestly the only apartment complex I've rented or looked at in Chicago that charges for water. It's a great location if you need to commute via the Metra, or the green/pink CTA lines. There are plenty of bus lines to downtown nearby too. Working with Residential Services on any issues you may have can be a hit or miss in terms of politeness and helpfulness of the staff. Maintenance gets work orders done in a timely manner; although, setting up work order requests is kind of a pain when there are more than one tenants in a unit and their online system defaults to selecting only one tenant's account to contact. You also have to pay the rent online (regular checks are highly discouraged), which once again can complicate things if you have roommates. The package holding system is great and I feel much more secure about ordering and having items shipped here versus previous apartments I have rented from.

What did you like most?

It's incredibly convenient for commuting to work in the suburbs and close to many good places to eat. I also love that you can walk in through the buildings and access the Walmart grocery store whenever you need to.

It's an okay place for a new comer. But the rent is kinda expensive compared to the service and living experience.

What did you like most?

the location, convenience to go to work.

What did you like least?

the rent.

Okay. Not great.

What did you like most?

Space in apartment.

What did you like least?

Elevator wait

Overall this is a decent experience. There are probably better places to live, but there are definitely much worse. It is definitely a mixed bag of who lives here.

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HOT68 units rented within 2 weeks